Serious SE? Really?!

[Blackweaver]

So after a few lobby errors, I finally get to the character selection screen. Great! I load up my template au ra from the benchmark, select the class, birthday, guardian and get to the big one, server selection.

Awesome! Balmung is open! I enter my name, click okay... 1006, server data could not be obtained. What? It takes me back to server selection. Balmung still showing open, I say "okay lets try again" data is all there. Click play. Error again. 6 more times... finally I refresh the server list... balmung is closed.

Come on! This is just unacceptable SE. I don't care how many RMT bots are flooding the network to make new characters, why not simply just set the server up so only early access people can actually make characters and not random RMTers?

[Rhaja]

the RMT is Early Access. Only we can play right now. And this is exactly why I'm waiting to play an Au Ra. Seriously, a little foresight?

[bettomendes]

Come on! This is just unacceptable SE.

lol this guy

[Sovereign]

lol this guy

He's not wrong. We all knew this would happen. They had tons of time to prepare.

[Ilenya]

He's not wrong. We all knew this would happen. They had tons of time to prepare.

Prepare for it how? About the only way I could imagine is constantly setting up a server, hitting it with as many attempts to get on at once as they can work with, then working their way until it lasts the best they can do...

And then the playerbase gets at it and those tests mean nothing.

[Sovereign]

Prepare for it how? About the only way I could imagine is constantly setting up a server, hitting it with as many attempts to get on at once as they can work with, then working their way until it lasts the best they can do...

And then the playerbase gets at it and those tests mean nothing.

Well, while I don't claim to have any insight into how their infrastructure is setup, it would seem that most people aren't even getting into a queue to get into the server. To me, that means what whatever systems handle getting players into the queue isn't performant enough to handle traffic on this scale. Generally, that means you need to either find a way to optimize the system or expand it's hardware and networking spend. Just a guess though.

In any case, this shouldn't be an impossible problem to solve, and yet in the last 10 years no one has solved it. Every major million-player+ MMO launch has been a mess.

[Biohazard901]

Well, while I don't claim to have any insight into how their infrastructure is setup, it would seem that most people aren't even getting into a queue to get into the server. To me, that means what whatever systems handle getting players into the queue isn't performant enough to handle traffic on this scale. Generally, that means you need to either find a way to optimize the system or expand it's hardware and networking spend. Just a guess though.

In any case, this shouldn't be an impossible problem to solve, and yet in the last 10 years no one has solved it. Every major million-player+ MMO launch has been a mess.

Well how bout you help them out then genius?

[inrainbows]

Well, while I don't claim to have any insight into how their infrastructure is setup, it would seem that most people aren't even getting into a queue to get into the server. To me, that means what whatever systems handle getting players into the queue isn't performant enough to handle traffic on this scale. Generally, that means you need to either find a way to optimize the system or expand it's hardware and networking spend. Just a guess though.

In any case, this shouldn't be an impossible problem to solve, and yet in the last 10 years no one has solved it. Every major million-player+ MMO launch has been a mess.

The problem isn't the technology or the knowledge of how to do it. It's simply that no company wants to spend millions of dollars on infrastructure that will only be useful for a few days a year at most. They weigh up the inconvenience to players versus the cost of the infrastructure needed to fix it and it's just nt worth it.

[Krylo]

In any case, this shouldn't be an impossible problem to solve

Well, as you said, hardware upgrades/expansions are the solution, but hardware upgrades that will only be necessary or useful for a few hours to a few weeks out of a multi-year run isn't a good way to spend money as a business. Which is why no MMO launches smoothly--it's not smart to spend a bunch of money on server infrastructure that you'll only be using for a few hours. Would you buy a condo in a new city because you're going on a business trip there for a week?

Same idea.

[Catwho]

Well, while I don't claim to have any insight into how their infrastructure is setup, it would seem that most people aren't even getting into a queue to get into the server. To me, that means what whatever systems handle getting players into the queue isn't performant enough to handle traffic on this scale. Generally, that means you need to either find a way to optimize the system or expand it's hardware and networking spend. Just a guess though.

In any case, this shouldn't be an impossible problem to solve, and yet in the last 10 years no one has solved it. Every major million-player+ MMO launch has been a mess.

This issue only hit a few of the servers. Lamia has been hopping busy with a queue of 6-12 all morning, the occasional 5002 or other disconnect, but nothing really unexpected here.