Heavensward Expansion not showing on mog station account anyone else in the same boat

[Amiantos]

So I preordered the game and entered the code for early access. Mog station nor the game says I even have it. Anyone else have this issue? My EA code says it's already been registered too.

[ErikkShadowmoon]

Same here, amazon give us the code and nothing.

[Kyousha]

I pre-ordered heavensward CE, entered the code on the website to receive the 20-digit one, entered that on mog station a few days ago... and my client won't update to 3.0. Checked mogstation, and there's a red circle which verifies that ARR is a registered service account, but heavensward (directly beneath it) has no circles at all. When I try to create a new character, Au Ra is greyed out, and everything still has ARR logo. I'm extremely p/o right now.

If there was supposed to be a separate "early access" code, I didn't receive it, despite pre-ordering the CE.

Nevermind, I got it to work -_- I play on PS4 and my roommate (whom my post is about) is on PC. I was logging into the PC client with MY login, but that didn't do anything. Once I got his login information and used it, it then promted to update the client to Heavensward. So You gotta login with YOUR OWN user ID/PW in order for it to finish installing with the HW content.

[TheUltimate3]

In the MogStation, I don't see Heavensward under my licences. However, it does state that I have the Heavensward Early Access, and just this morning I logged in and made an Au Ra.

So I'm confused.