Mogstation Question

[Kyousha]

My situation sounds similar...

I pre-ordered heavensward CE, got an email with a code that I entered on the website to receive the 20-digit one, entered that on mog station a few days ago... and my client won't update to 3.0. Checked mogstation, and there's a red circle JUST like the picture posted, which verifies that ARR is a registered service account, but heavensward (directly beneath it) has no circles at all. When I try to create a new character, Au Ra is greyed out, and everything still has ARR logo. I'm extremely p/o right now.

If there was supposed to be a separate "early access" code, I didn't receive it, despite pre-ordering the CE.

I DID get a confirmation Email this morning about HW (physical copy, btw) shipping and on its way... Do I really need to wait for that to arrive at my doorstep before I have access to HW content??

Nevermind, I got it to work -_- I play on PS4 and my roommate (whom my post is about) is on PC. I was logging into the PC client with MY login, but that didn't do anything. Once I got his login information and used it, it then promted to update the client to Heavensward. So You gotta login with YOUR OWN user ID/PW in order for it to finish installing with the HW content.