I know this is an old topic, but it bears repeating due to the simple fact that even counting the MMO Eve online, this MMO is where I get harassed by bots more than I ever have in any other MMO I've played. I'm not sure if Square Enix gets enough money from these clowns to look the other way, or if it's because they just don't care, but it's apparent to me that they're not even trying to deter them.

It's not difficult to set up roadblocks to make it difficult or costly enough so that it's not worth their time to harass other players... at least to this extent:

Friend Requests: Give us a button that both blocks and reports bots who send friend requests. There is currently absolutely nothing to blacklist a friend request. Of course, SE would then have to respond to the reports and I'll get to that later.