My , lets call her sister, told me to make sure her final fantasy accout was ready for heavensward. I downloaded the patch, 4.5 gig but when I click on account on the start up screen it shows a circle for just the realm reborn and not a liscense for heavenward. I ordered heavensward just to find out if her order didn't go through. after I paid, I found the email where she had ordered it a month ago. what now? did I do something wrong? why isn't it showing her liscence in account information for heavensward, the circle?

any help will be appreciated as I don't want to get fired.