Early access code is "invalid"

[MalachiKrieg]

Okay, I feel a little silly now!
Not sure if this will help anyone but this is what I was doing wrong :

On the mog station there is a smaller button where it says specifically to activate a pre-order code, and I was using the big pink one! ^^;;;
Downloading it now ^^

This times 1,000,000. I was sitting here with my friend while she was waiting for the chat support for this very same issue. Turns out we used THIS method of adding her code and voila, it worked. Someone sticky this thing?!