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  1. #1
    Player
    CountMoustachio's Avatar
    Join Date
    Jun 2015
    Posts
    19
    Character
    Count Moustachio
    World
    Zodiark
    Main Class
    Lancer Lv 50

    Bought HW on Squeenix store, got EA code no full code yet?

    As title says i bought ARR and HW at the same time in april, i got billed for ARR, fast forward to the 9th of June and i get an email saying my Pre-order has been charged and i get a paypal and Squeenix email telling me my HW purchase was successful.

    Now i have been given (and since registered) my Early access code but i still have not got a full code either on my Squeenix store profile under codes or to my email address i registered with which is where i got send my EA code.

    under my profile on Mogstation it still lists me as ARR account with HW early access.

    am i worrying over nothing or should i have been emailed a full code?
    (0)

  2. #2
    Player
    CountMoustachio's Avatar
    Join Date
    Jun 2015
    Posts
    19
    Character
    Count Moustachio
    World
    Zodiark
    Main Class
    Lancer Lv 50
    Just to update people, spoke to support and if you bought from the store they havent sent out full codes yet and they will come closer to tuesday apparently, so not to worry if your steam friends or console friends have been getting them.
    (0)

  3. #3
    Player
    Bionics's Avatar
    Join Date
    Jun 2015
    Posts
    1
    Character
    Casshern Azuma
    World
    Balmung
    Main Class
    Rogue Lv 18
    I think you had the same problem as me. In my account I had the code but no email telling me like it said it would send so upon reading the forums it mentioned to activate on the mogstation so I did. If you open the launcher and grab the patch you should notice it will now also ask you to install Heavensward. So it would seem you are good to go you just haven't realised yet

    Taken from another thread but a screenshot of what should happen with the patcher
    http://gyazo.com/625cf73f4d01c38816824181dc6cf95b
    http://gyazo.com/6118bb976ee256c98d88b67acbaf69bc
    (0)

  4. #4
    Player
    Tamlin's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    58
    Character
    Tamlin Vangar
    World
    Excalibur
    Main Class
    Black Mage Lv 60
    They did also say the EA code would be valid until 27th of June, so plenty of time to get the full code and register it.
    FYI; I haven't gotten the full code either, digital CE from SE Store
    (0)
    Tamlin Vangar
    EuroAsylum FC/LS
    Excalibur

  5. #5
    Player
    Sentaq's Avatar
    Join Date
    Oct 2013
    Posts
    51
    Character
    Sentaq Wendigo
    World
    Mateus
    Main Class
    Marauder Lv 60
    Yeah same, after i got my previous order cancelled I bought a new one, when contacted squre enix, to ask how it will affect my early access.
    Answer was quick and simple, that my acc have early access

    But no "full" access key or something , pretty sure some info will be available before Official release of Heavensward
    Keeping my fingers cross for tomorrow, hope SE support was right
    (0)