I couldn't figure out where to post this and searching google did not give me the help I needed so here I am.

Anyway I pre-ordered the PC download version of Heavensward and I am trying to figure out why it says after I click on the PC platform "CONFIRM AGAIN Platform selection cannot be changed". It says my code is valid however I am stumped as to why it says this. I know I ordered the PC download version as that is what it says on my account. Anyone have any ideas?