Any plans for compensaion due to a full 24 hours with inability to play?

[Causality]

5. INTERRUPTION TO THE SERVICE

From time to time, in order to provide our customers with the optimal gaming experience, it is necessary for Square Enix to conduct routine maintenance on the computers and/or servers that support the Game. During these times, access to the Game or support services may be interrupted. Access may also be temporarily suspended in whole or in part, without notice, due to emergency repairs, fire, flood, explosion, war, strike, embargo, governmental action or failure to act, the act of any civil or Garlean authority, act of Bahamut, or by any other causes beyond Square Enix's control, or any other reasons for which Square Enix, in its sole discretion, deems that temporary suspension is necessary. You acknowledge that disruptions of service may occur and waive any causes of action against Square Enix in any way arising from or related to any such disruptions of service.

So if Garleans break open our moon and out comes another Bahamut. You will not be compensated.

[KaedrianLiang]

New expansion content x server downtime. Go hand in hand.

What dream world is OP living in?

[Tannlore]

So according to the forums here, it seems it is reactive and on an individual basis. Thank you.

Subscribing comes with the understanding that the services itself is subject to interruptions at any given time due to maintenance or other reasons and you wave the right to seek any sort of compensation for it. See here in the terms of service itself:


5. INTERRUPTION TO THE SERVICE
From time to time, in order to provide our customers with the optimal gaming experience, it is necessary for Square Enix to conduct routine maintenance on the computers and/or servers that support the Game. During these times, access to the Game or support services may be interrupted. Access may also be temporarily suspended in whole or in part, without notice, due to emergency repairs, fire, flood, explosion, war, strike, embargo, governmental action or failure to act, the act of any civil or military authority, act of God, or by any other causes beyond Square Enix's control, or any other reasons for which Square Enix, in its sole discretion, deems that temporary suspension is necessary. You acknowledge that disruptions of service may occur and waive any causes of action against Square Enix in any way arising from or related to any such disruptions of service.


As you can see, you agreed to this when you signed up and paid for your sub.

[JalapenioCheetoes]

send me your paypal address, ill send you 35 cents to cover your lost day tosser

[Darkshade]

Compensate #deeznutz

[Asheloux]

Yeah. They're giving us Heavensward a whole 3 days early.

[Catwho]

If this was just a software patch, the patches could be spread across several days or weeks to avoid downtime. However, from what I understand they're also doing hardware upgrades at the same time. As someone who has worked in a data center - yeah, you want to give yourself a 24 hour window if you can just in case something goes horribly horribly wrong.

[Shuon]

Is the OP troll-ing?

[Dyvid]

I just resubscribed this week and found out that I'll already be down a day from what I paid. So is the company being proactive and giving each member currently subscribed that day free? Or is the plan more reactive and providing compensation on an individual basis?

[Spawnie]

im confused why do you want compensation for a day of maintenance?? work it out how many hours a day do u sleep in a month?? thats alot more then 1 day maintenance do u want compensation for all those hours ur sleeping aswell?? XD