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  1. #131
    Player
    Maero's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    4,781
    Character
    I'shtola Maqa
    World
    Leviathan
    Main Class
    Dancer Lv 90
    wow someone feels priviledged
    I Pre-ordered HW and was to get early access but due to maintenance probably will not have it but big deal...
    I will just do real life stuff in the meantime, surely you can wait a few days?
    And to the poster talking about companies offering compensation for downtime... it's a day or 2 max, it's not like we will be 2 weeks without access
    (2)
    Last edited by Maero; 06-19-2015 at 01:17 AM.

  2. #132
    Player
    Tawm's Avatar
    Join Date
    Sep 2013
    Posts
    40
    Character
    Judeau Laran
    World
    Odin
    Main Class
    White Mage Lv 70
    Quote Originally Posted by Ignnis View Post
    Your compensation is an entire expansions worth on content with (hopefully due to the time they're taking to check the servers) "minimal" server issues.
    Which we have paid for, and will continue doing so to access said content.
    I'd like those 24 hours added to my gametime next month.
    (0)

  3. #133
    Player
    Kitano123's Avatar
    Join Date
    Jul 2014
    Posts
    144
    Character
    Maya Minx
    World
    Phoenix
    Main Class
    White Mage Lv 60
    Quote Originally Posted by Aramina View Post
    Honest question: What company reimburses for scheduled maintenance?
    World of Tanks often provides free days of premium sub for downtime.
    (0)

  4. #134
    Player Hypie's Avatar
    Join Date
    May 2015
    Posts
    596
    Character
    Stygia Ashenscale
    World
    Lich
    Main Class
    Dark Knight Lv 60
    Quote Originally Posted by Tawm View Post
    Which we have paid for, and will continue doing so to access said content.
    I'd like those 24 hours added to my gametime next month.
    Laughed hard at this one.

    No you won't get that Downtime back. Read the damn EULA before you agree to it.
    (10)

  5. #135
    Player
    MrsFluffyButt's Avatar
    Join Date
    Sep 2014
    Location
    Limsa Lominsa
    Posts
    339
    Character
    Al'tani I'rieseith
    World
    Omega
    Main Class
    Paladin Lv 70
    Wanna know what ya' should of done, kiddo?

    Kick that sub into action after patch day!
    (0)

  6. #136
    Player
    Gyson's Avatar
    Join Date
    Nov 2014
    Posts
    777
    Character
    Gyson Kincaid
    World
    Balmung
    Main Class
    Gladiator Lv 100
    Quote Originally Posted by Aramina View Post
    Honest question: What company reimburses for scheduled maintenance?
    I doubt any. However, now we're getting into the area of what constitutes reasonable downtime. If they announced the servers would be down for a week, does that mean nobody should ask about reimbursement because it's "scheduled"? Exactly how long is too long? For you it may be a month, for someone else it's a day. Neither is right nor wrong.

    Blizzard, for example, will say X hours. But then problems crop up that cause the downtime to be much longer than planned, or cause emergency maintenance soon after (something that may very well happen here). That is usually what leads to compensation for downtime being issued (even though it's not required).

    Obviously it's safer for developers to pad their estimate, which is fine as long as they're trying their best to get it as done as quickly as possible. It doesn't suck if questions about downtime compensation eventually lead to a developer reevaluating their procedures and finding ways to shorten their maintenance periods. To read the responses in this thread though one would think we should all just roll along with everything because room for improvement doesn't exist.
    (1)

  7. #137
    Player
    Cirgellon's Avatar
    Join Date
    Mar 2015
    Posts
    185
    Character
    Cirgellon Dailemont
    World
    Behemoth
    Main Class
    Archer Lv 70
    Ahh, the ramblings of a 12 year old... Next we will hear about how these kids are contacting lawyers and bringing lawsuits as they find out that they get nothing. It's all too predictable as these kids make a big deal out of this stuff in every game forum there is.
    (1)

  8. #138
    Player
    Avalon_Albrook's Avatar
    Join Date
    Sep 2013
    Posts
    359
    Character
    Avalon Albrook
    World
    Excalibur
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Akulious View Post
    I appreciate the feedback as I now know I will have to discuss my individual compensation with customer service.
    You do that.
    (0)

  9. #139
    Player
    Tawm's Avatar
    Join Date
    Sep 2013
    Posts
    40
    Character
    Judeau Laran
    World
    Odin
    Main Class
    White Mage Lv 70
    Quote Originally Posted by Hypie View Post
    Laughed hard at this one.

    No you won't get that Downtime back. Read the damn EULA before you agree to it.
    It was a joke. Not that I've ever read an EULA.
    (0)

  10. #140
    Player
    Meleoffs's Avatar
    Join Date
    Sep 2013
    Posts
    127
    Character
    Adreius Niluez
    World
    Leviathan
    Main Class
    Summoner Lv 60
    Quote Originally Posted by Kitano123 View Post
    World of Tanks often provides free days of premium sub for downtime.
    World of Tanks is also a free to play game and don't require people to sign a EULA that explicitly states that they won't give reimbursement for downtime.
    (0)

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