Any plans for compensaion due to a full 24 hours with inability to play?

[Akulious]

I just resubscribed this week and found out that I'll already be down a day from what I paid. So is the company being proactive and giving each member currently subscribed that day free? Or is the plan more reactive and providing compensation on an individual basis?

[Musashidon]

the compensation is all the additions heavensward is bringing.

[Elim]

the compensation is all the additions heavensward is bringing.

This is the best answer.

Heavenward is going to be amazing. SO EXCIT

[Bhuni]

>________>

[Shadowsun]

I just resubscribed this week and found out that I'll already be down a day from what I paid. So is the company being proactive and giving each member currently subscribed that day free? Or is the plan more reactive and providing compensation on an individual basis?

Pretty certain maintenance times are included in the contract of the subscription.

[Sakei]

Pretty certain maintenance times are included in the contract of the subscription.

This is your answer right here. You already agreed to this. SE never stated that the servers would be up 24-7. It takes time to roll out a whole expansion. Just be patient and find something else to do for a day.

[User201506040841]

Pretty certain maintenance times are included in the contract of the subscription.

Not a 24 hr maint. 2hrs? sure. Maybe even 3 hrs. But, 24 hrs? We need to be reimbursed for 1/30th of our sub fee.

[nekuxdesu]

MY FORTH THREE CENTS
WHATEVER WILL I DO
OY
VEY

[Ignnis]

Your compensation is an entire expansions worth on content with (hopefully due to the time they're taking to check the servers) "minimal" server issues.

[Tawm]

Your compensation is an entire expansions worth on content with (hopefully due to the time they're taking to check the servers) "minimal" server issues.

Which we have paid for, and will continue doing so to access said content.
I'd like those 24 hours added to my gametime next month.