PS4 Preload

[beater49]

EDIT!!!!!

1.7GB is now downloading and can be seen on my notifications menu in the downloads section.

What i did was i went and selected/highlighted FFXIV(but not opened nor launched),
then pressed down to see the details, pressed right to highlight the items on the right,
then pressed down until i got to the add-ons section. i highlighted and selected my preordered add-on.
i saw that my HW pre-order was set to auto-download: off.
i turned it on then i exited and rechecked it again (coz the auto download remained off even tho i turned it on already, you have to exit to reset the previous setting).
then after making sure that the auto downloads is set to ON,(and restarted my PS4 to be sure), i relaunched FFXIV and viola! HW started downloading. Hope this helps.