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  1. #21
    Player
    HolyKelistae's Avatar
    Join Date
    Feb 2015
    Posts
    20
    Character
    U'lakshai Khei
    World
    Goblin
    Main Class
    Astrologian Lv 57
    All I ever got was an order number, my EA code and a confirmation of Order back near the beginning of the month. No tracking number or anything of the sort and I pre-ordered the physical edition. My FC buddy got his shipment email the day before yesterday so I'm hoping I hear something soon.... :[
    (0)

  2. #22
    Player
    Blindheart's Avatar
    Join Date
    Aug 2013
    Posts
    389
    Character
    Sesile Kokoro
    World
    Hyperion
    Main Class
    Lancer Lv 100
    I've been getting worried as well, I got charged around the first of the month, got PS4 early access code on the 15th, but have not seen any info on my physical order of the CE from the US store...starting to worry I may never see it
    (0)

  3. #23
    Player
    UltimateAoe2's Avatar
    Join Date
    Jan 2014
    Posts
    901
    Character
    Final Spark
    World
    Balmung
    Main Class
    Bard Lv 90
    Got my email this morning!
    (0)



  4. #24
    Player
    Vespar's Avatar
    Join Date
    Mar 2011
    Posts
    2,775
    Character
    Leyna Crosse
    World
    Goblin
    Main Class
    Summoner Lv 100
    Still haven't received any notifications. Emailed Customer Service again this morning. It is likely I will be cut off from HW after June27 now because there is no way in hell my CE will make it to our FPO address in that time.
    (0)

  5. #25
    Player
    Angelicus's Avatar
    Join Date
    Jun 2013
    Posts
    2
    Character
    Illyana Rasputina
    World
    Ragnarok
    Main Class
    Gladiator Lv 60
    My CE's have been billed, but as of this evening still no Shipping Data.

    Getting a bit concerned I'll have the physical items by Early access date, or are they not shipping the boxed editions until the actual release ?

    Be a right pain in the arse, if me and the wife have to d/l the files so we can play the early access... along with all the others that will be attempting to get it running at the same time.
    (0)

  6. #26
    Player
    Risvertasashi's Avatar
    Join Date
    Apr 2014
    Posts
    4,706
    Character
    Makani Risvertasashi
    World
    Ultros
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by UltimateAoe2 View Post
    Got my email this morning!
    Cheers

    Quote Originally Posted by Vespar View Post
    Still haven't received any notifications. Emailed Customer Service again this morning. It is likely I will be cut off from HW after June27 now because there is no way in hell my CE will make it to our FPO address in that time.
    Sorry to hear that. Hope things work out for you.

    Quote Originally Posted by Angelicus View Post
    My CE's have been billed, but as of this evening still no Shipping Data.

    Getting a bit concerned I'll have the physical items by Early access date, or are they not shipping the boxed editions until the actual release ?

    Be a right pain in the arse, if me and the wife have to d/l the files so we can play the early access... along with all the others that will be attempting to get it running at the same time.
    Judging from the estimated arrival date, they're timing the items to arrive at the release date, not EA date. Even with budget shipping choices, packages do not normally take this long to get to me from TN.

    Quote Originally Posted by Stormrider View Post
    This might be a weird question. I thought they couldn't charge for any ordered item till it went on the truck? So if you haven't noticed a charge then that would mean no ship by default.
    I can't speak for the EU/other regions, but in the USA, this is not the case. They can charge you any time (with your consent), so some companies do charge as soon as you complete checkout, even for preorders.

    However, for ease of cancellation and to avoid payment processor fees that come with refunds, some merchants choose to only bill once the item begins the shipping process (typically this starts with the order being handed to a warehouse or distribution center rather than being on the truck).
    (0)
    Last edited by Risvertasashi; 06-18-2015 at 06:22 AM.

  7. #27
    Player
    Stormrider's Avatar
    Join Date
    Sep 2013
    Posts
    668
    Character
    Storm Rider
    World
    Balmung
    Main Class
    Miner Lv 60
    This might be a weird question. I thought they couldn't charge for any ordered item till it went on the truck? So if you haven't noticed a charge then that would mean no ship by default.
    (0)

  8. #28
    Player
    Imakun's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    158
    Character
    Eeri Yul'hart
    World
    Ragnarok
    Main Class
    Astrologian Lv 80
    Quote Originally Posted by Stormrider View Post
    This might be a weird question. I thought they couldn't charge for any ordered item till it went on the truck? So if you haven't noticed a charge then that would mean no ship by default.
    No, they "usually" charge 10 days before shipping for items on pre-order. It's perfectly fine to be charged the amount a lot earlier than the actual shipping.

    Anyway, this is from someone's Twitter on Reddit about the EU Store shipping: https://twitter.com/SQUARE_ENIX_EU/s...04411113799680. I feel better now!
    (0)

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