Paypal payment problem

[dark0past]

Hello

I am unable to order my copy using paypal for some reason

For security reasons, we are unable to process your payment with the PayPal account you have chosen. Please try again using an alternative payment method or contact the SQUARE ENIX Store Support using the online contact form for more information.

and for Visa :-

The payment has failed. Please try again here, ensuring all information entered is accurate.

even tho it was working before my preorder beeing cancelled

[Martin_Arcainess]

Best call SE up about this as the only other thing I can offer is try another paypal/credit card.

[PetiteMalFleur]

What browser are you using?

Everything payment related is also case sensitive. You must enter all information exactly as it appears on your billing statement.

[ajx]

I have the exact same issue. My order was placed in May and got cancelled even though my card had available limit.

Now I'm getting the same : "
The payment has failed. Please try again here, ensuring all information entered is accurate." , and my bank is insisting the issue is with the website since no attempt is even shown to use the card on SE's website

[Kheni]

you should use chrome I had run into that issue with IE 11 and Firefox but went to chrome it bypassed that issue for me