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  1. 06-15-2015 02:05 PM #1
    joe1984
    Player
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    Join Date
    Jun 2015
    Posts
    1
    Character
    Cornilius Gunwald
    World
    Exodus
    Main Class
    Marauder Lv 25

    password reset on log in

    When I log in for the first time daily, My account is locked for "suspicious" log in activity. Any way to stop this? Thank you.
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  2. 06-15-2015 02:26 PM #2
    SecretCrowds
    Player
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    Join Date
    Feb 2015
    Posts
    407
    Character
    Cerys Fairbairn
    World
    Tonberry
    Main Class
    White Mage Lv 80
    Get an authenticator app or device. App is free.
    And you get free teleports.
    (1)
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  3. 06-15-2015 02:32 PM #3
    Vandril
    Player
    Vandril's Avatar
    Join Date
    Jul 2014
    Location
    Ul'dah
    Posts
    555
    Character
    Ter'vin Valash
    World
    Diabolos
    Main Class
    Ninja Lv 70
    You mean this happens every day?

    Do you have a dynamic IP address? I imagine shifts in your IP could be causing this. If so, I'm afraid that I've heard that there is no solution to this and you'll have to reauthenticate your account however they ask you to every time.
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