Quote Originally Posted by Seig345 View Post
If I'm not mistaken, the code should be visible via your account, not strictly through e-mail. At least, this is how the pre-order code seemed to work when I pre-ordered Heavensward CE
That would work but if you are NA it won't. But you can check your perches looking at your SE account. One thing thought..NA PS3/4 physical ce ordered are still waiting for 2nd EA code that will be sent via email. 1st code you will get through the email that is telling you that your payment has been made. The 2nd one you get after you use the 1st one on the HW sight and you get it via email that you use for ff14. IMO try to get to live customer support and see what can be done if that can even be done? Other then that do as they say and hope for the best?