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  1. 06-13-2015 01:29 PM #1
    Kiroh
    Player
    Kiroh's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    1,478
    Character
    Soube Miseux
    World
    Midgardsormr
    Main Class
    Conjurer Lv 90

    Preorder Question

    Ok so I got the email that SE would be charging for the pre-order on the 18th, and it said I should check my details with the square enix store to ensure the billing information is correct.

    Well I tried to log into the store and it wouldn't let me, I noticed something about new accounts for the store so I tried creating one. My email is already in use.

    Super, so I try to log in again, and again no go. I send an email to my account requesting a password change figuring I might have forgotten it.

    I got the email, and when I tried to change it "The information cannot be changed at this time". Figured I might have used a password that was too short, tried again with 10 character pass, same notification. So I tried a third time with an even longer pass, same notification.

    So I'm supposed to check to make sure my billing info is correct on an account I apparently am not allowed to access or modify in any way...

    Is this a known bug or am I just kind of screwed here?
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    Last edited by Kiroh; 06-13-2015 at 01:31 PM.
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