Results 1 to 10 of 10
  1. #1
    Player
    LordPhantomhive's Avatar
    Join Date
    Nov 2013
    Posts
    150
    Character
    Nyvina Virian
    World
    Midgardsormr
    Main Class
    Summoner Lv 90

    Ordered and Paid for Heavensward from my local retailer but...

    Hi,
    My husband and I ordered/paid for the Heavensward expansions at our Gamestop. They gave us 2 codes to enter online for early access. We entered these for our ps4 versions, but it said our second early access code 'was not ready'. However, we need the second code (assuming it's in the physical copy) to gain the access. I called my retailer, and they seem to know nothing on early access, or release of pre-orders already paid for by June 19th. Is SE supposed to notify such retailers that it's ok to release the product? Or are physical copy buyers screwed out of early access...?
    (0)

  2. #2
    Player
    Woggers's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    377
    Character
    Aldoric Firepeak
    World
    Adamantoise
    Main Class
    Scholar Lv 60
    Yeah I learned my lesson about Gamestop when I pre ordered ARR for the PS3. I had to check back 4 times with them until I got my early access code. Each time they said they dont have any codes to give out. It was such a hassle and a pain in the ass. I have not been back to Gamestop since. And now it looks to be they are trying it again. It's either they don't care and are intentionally screwing over their customers, or they don't care enough to train their employees. IMO I would just avoid purchasing stuff through Gamestop in the future.
    (0)

  3. #3
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    The new client is not available to download yet, even if order digital off PSN it won't start downloading till like the 18th.
    (0)

  4. #4
    Player
    xxhieixx's Avatar
    Join Date
    Nov 2013
    Posts
    32
    Character
    Kitsune Liz
    World
    Adamantoise
    Main Class
    Arcanist Lv 59
    This is either a SE or Sony problem, not GS. You got your codes but you can't download the client yet as Lexia mentioned. All PS4 users are in the same boat, should say "Pending" on the website.
    (0)

  5. #5
    Player
    LordPhantomhive's Avatar
    Join Date
    Nov 2013
    Posts
    150
    Character
    Nyvina Virian
    World
    Midgardsormr
    Main Class
    Summoner Lv 90
    Quote Originally Posted by xxhieixx View Post
    This is either a SE or Sony problem, not GS. You got your codes but you can't download the client yet as Lexia mentioned. All PS4 users are in the same boat, should say "Pending" on the website.
    Hrm. Yeah, it is 'pending' still.
    (0)

  6. #6
    Player
    PetiteMalFleur's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,252
    Character
    Viva Diva
    World
    Gilgamesh
    Main Class
    Scholar Lv 60
    This isn't gs fault. I ordered directly from th free SE website, have paid for the game, and it's still pending for me. This is definitely an issue with Sony and SE.
    (0)

    http://dtguilds.com

  7. #7
    Player
    repoe's Avatar
    Join Date
    Apr 2014
    Location
    Ul'Dah
    Posts
    316
    Character
    Repoe Zessed
    World
    Diabolos
    Main Class
    Marauder Lv 60
    seems us NA PS4 users got their codes via email this past Monday. ( yesterday)
    (0)

  8. #8
    Player
    Kheni's Avatar
    Join Date
    Aug 2013
    Posts
    127
    Character
    Kheni Burwanie
    World
    Exodus
    Main Class
    Lancer Lv 51
    Quote Originally Posted by repoe View Post
    seems us NA PS4 users got their codes via email this past Monday. ( yesterday)
    well Repoe I do not think all ps4 users got it my friends who have ps4 did not get the code yet so they are lieing on that part cause i have ps3 and mine says pending and when i purchased mine through gamestop my early access code was on the recipt and i went to site to register i still says pending alot of the console users are worried right now and i mean alot
    (0)

  9. #9
    Player
    repoe's Avatar
    Join Date
    Apr 2014
    Location
    Ul'Dah
    Posts
    316
    Character
    Repoe Zessed
    World
    Diabolos
    Main Class
    Marauder Lv 60
    Quote Originally Posted by Bayohne View Post
    (For North America players)

    Greetings, everyone!

    Sorry for the delay regarding the PSN promotion codes! We know you're all very anxious to get them registered long before early access begins. We've been working closely with Sony Computer Entertainment America and it looks as though all of our testing has been completed for the PlayStation 4 codes!

    We'll be inputting them into the Pre-order website over the weekend and once the system is given the green light they'll automatically be distributed to all of you who have been waiting so patiently for them! Current ETA for distributing the PlayStation 4 early access codes is early morning Monday.

    PlayStation 3 codes are still undergoing testing, but are scheduled to be sent in the days that follow the PS4 early access code distribution. We're still on track to deliver those ahead of early access so hang tight a bit more!

    Once again, we truly appreciate your patience!
    (0)

  10. #10
    Player
    Kheni's Avatar
    Join Date
    Aug 2013
    Posts
    127
    Character
    Kheni Burwanie
    World
    Exodus
    Main Class
    Lancer Lv 51
    welll I hope to get my code before friday cause getting ce for ps3 and regular for my pc is almost sinking alot in the game and i really want to play this friday since i am off
    (0)