Dear Customer,

Thank you for contacting the Square Enix Support Centre.


In response to your recent contact regarding the purchase of the wrong version of FFXIV,

Please note that your purchase has been refunded to your original method of payment. You can now purchase the correct version of the expansion for your game.

If you have any other queries, please contact us again. We apologise for any inconvenience caused.


Kind regards,

The Square Enix Support Centre team
just received the reply from SE EU support