Quote Originally Posted by Zabuza View Post
Even just leaving such a reply as that in my thread would've helped a little. Don't have to say what they are doing to combat RMT, just an acknowledgement and reassurance that it is an issue and they are going to step up their game would've sufficed.
There is a response about RMT regularly in the Lodestone...have you followed their advice that is included with every one of them?
Players who discover any confirmed cheats should, under no circumstances, exploit or disseminate such information. Instead, we ask that players file a report by using the in-game command [System Menu] -> [Support & Information] -> [Contact Us] -> [Report Cheating].

We will continue to take stringent disciplinary action against any accounts with confirmed involvement in RMT/illicit activity; players should take care to steer clear of any activity that violates the Terms of Service.
This isn't just window dressing to provide them cover. It is actually an invitation for us to become more proactive in helping them address the problem. Far more effective to send a message directly to the team tasked with dealing with RMT than coming here to vent to an entirely different group of people virtually powerless to have any measurable impact on the situation.