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[Shivavishnu]

Thanks all for the responses. I contacted Square Enix's customer service and they cancelled my purchase. They were very helpful.

I really believe there should be some indication on the Heavensward page that Steam purchasers should only purchase from Steam. It's a bit misleading.

[MageBlack]

Thanks all for the responses. I contacted Square Enix's customer service and they cancelled my purchase. They were very helpful.

I really believe there should be some indication on the Heavensward page that Steam purchasers should only purchase from Steam. It's a bit misleading.

Glad you got it figured out! Honestly I think it should be account based, not client based for your game purchase. Not sure why they went the route they did but this is the hand we have been dealt. Good luck and see you in Heavensward!