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  1. #11
    Player
    Vespar's Avatar
    Join Date
    Mar 2011
    Posts
    2,768
    Character
    Leyna Crosse
    World
    Goblin
    Main Class
    Summoner Lv 100
    Quote Originally Posted by Fortified View Post
    You can get one no questions asked if it's within 14 days from purchase and has been played for less than 2hrs. However, they'll still consider it even if it doesn't meet the previous stated questions. OP might as well try; it worked for my friend with Civ5.

    http://store.steampowered.com/steam_refunds/
    Good to know. I would definetly try to make use of that if I had the game on steam and I'd make sure to cite all these stupid restrictions as reasons why it should be refunded. Seems to me like SE should never have put the game on steam if they were going to restrict it like this.
    (0)

  2. #12
    Player
    KayoZ's Avatar
    Join Date
    Feb 2015
    Location
    Gridania
    Posts
    112
    Character
    Kayo Zeilan
    World
    Lamia
    Main Class
    Pugilist Lv 50
    How'd you even get your product key already? The product you bought isnt out until the 23rd, retailers cant (or shouldnt) be giving them out yet, hence you cant play yet.

    As someone already said above, buy ARR, buy the expansion, play ARR now and even early access if you get far enough in the story. You even save $10 if you find it cheap. Worst case, you pay the same.
    (0)

  3. #13
    Player
    Silversnow's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    129
    Character
    Silver Snow
    World
    Excalibur
    Main Class
    Conjurer Lv 50
    There is a slight issue if he does manage to get a refund on XIV through steam for a game he's been playing a while. Depending if it shows up as a charge back on SE's end they may perma ban his SE account. If totally starting over and not caring then that doesn't matter.
    (0)

  4. #14
    Player
    XgungraveX's Avatar
    Join Date
    Oct 2014
    Posts
    524
    Character
    Gungrave Hellsing
    World
    Leviathan
    Main Class
    Samurai Lv 90
    did you have the game adready or going in new?
    (0)

  5. #15
    Player
    Malevicton's Avatar
    Join Date
    Sep 2013
    Posts
    969
    Character
    Zappa Dattic
    World
    Behemoth
    Main Class
    Thaumaturge Lv 60
    Dude. No matter the context, if there's a big notification on the screen during the payment process, read it. It's to avoid this exact situation. If you ignore stuff like that on other sites it can get you in way more trouble ("Sign up for recurring subscription?" "Make one time donation to the Chinese mafia?" "Get spam for the rest of your life?" etc.).
    (0)
    When in doubt, assume sarcasm

  6. #16
    Player
    Sakei's Avatar
    Join Date
    May 2015
    Posts
    158
    Character
    Remiel Stclaire
    World
    Brynhildr
    Main Class
    Scholar Lv 80
    While I may agree that the op should have read the notification better, I don't agree that SE should have done this at all. What is the point? There is no reason to go out of your way to prevent early access for some paying customers that have gone out of their way to preorder your game. Some, like myself, just want another platform. I am still getting the pc expansion as well so that I can play on my laptop. Others are going to have to wait til launch even though the game will already be playable on the other platform.
    (1)

  7. #17
    Player
    Madsamurai's Avatar
    Join Date
    Oct 2013
    Location
    Ul'dah
    Posts
    213
    Character
    Miyavi Dunamis
    World
    Tonberry
    Main Class
    Black Mage Lv 60
    You should've bought the standalone game if you wanted immediate access. The bundle includes Heavensward in the whole package so it's only common sense that you will not be able to play with that till 6/24.
    (0)


    http://themadsamuraiblog.tumblr.com/
    http://madmiyavi.tumblr.com (My FFXIV Blog)


    Come join me in my FFXIV Concept Art & Ideas thread!! Feel free to share your art/ideas there!
    http://forum.square-enix.com/ffxiv/threads/112578-Concept-Art-Ideas-Thread

  8. #18
    Player
    Noxifer's Avatar
    Join Date
    Jan 2014
    Posts
    1,177
    Character
    C'alih Tia
    World
    Phoenix
    Main Class
    Scholar Lv 70
    Quote Originally Posted by EdenArchangel View Post
    * In order to enjoy the benefits of early access to Heavensward content, you need to be playing FINAL FANTASY XIV: A Realm Reborn and have made sufficient progress in the main scenario. As such, early access will not be available to new players who pre-order the FINAL FANTASY XIV Online all-in-one bundle and have yet to begin their adventures.
    No Early Access for Heavensward I can buy, that's fair enough. But not even being able to play the base game? I.e. FFXIV ARR? "No Early Access" doesn't really equal "No ARR until 23rd" -- to me that makes as much sense as locking everyone who hasn't Early Access from playing the game at all during that weekend...

    Quote Originally Posted by Madsamurai View Post
    You should've bought the standalone game if you wanted immediate access. The bundle includes Heavensward in the whole package so it's only common sense that you will not be able to play with that till 6/24.
    In hindsight, maybe ^^ up until this thread, I kinda assumed it'd be one of those double-disc dvd covers, with ARR on one disc and Heavensward on the other. Then again, I haven't really played games with expansions before, other than Sims and the Baldur's Gate/Icewynd Dale type of games ^^;
    (1)
    Last edited by Noxifer; 06-10-2015 at 11:44 AM.

  9. #19
    Player
    Sakei's Avatar
    Join Date
    May 2015
    Posts
    158
    Character
    Remiel Stclaire
    World
    Brynhildr
    Main Class
    Scholar Lv 80
    Quote Originally Posted by Madsamurai View Post
    You should've bought the standalone game if you wanted immediate access. The bundle includes Heavensward in the whole package so it's only common sense that you will not be able to play with that till 6/24.
    Why would it be common sense? If you already have an account and are switching platforms, you could jump in and go right from day one. If you don't have an account, SE loses nothing by letting you play the base game a few days early. You could already play a free trial anyway unless you are getting the Mac client. If they are unable to have the Mac client available in time for early access then they should just say it. However, it really makes no sense to prevent some from playing early access when they have preordered the expansion just like everyone else. All the other clients will be available for early access. If anything, it goes completely against common sense.
    (1)

  10. #20
    Player
    Shadowsun's Avatar
    Join Date
    Aug 2013
    Location
    Girdania
    Posts
    179
    Character
    Iselia Shadowsun
    World
    Excalibur
    Main Class
    Fisher Lv 50
    Quote Originally Posted by Sakei View Post
    Why would it be common sense? If you already have an account and are switching platforms, you could jump in and go right from day one. If you don't have an account, SE loses nothing by letting you play the base game a few days early. You could already play a free trial anyway unless you are getting the Mac client. If they are unable to have the Mac client available in time for early access then they should just say it. However, it really makes no sense to prevent some from playing early access when they have preordered the expansion just like everyone else. All the other clients will be available for early access. If anything, it goes completely against common sense.
    Its also common sense because ITS EXPLICITLY EXPLAINED THAT THE BUNDLE WONT GET EARLY ACCESS.

    God.
    Just read the damn product description instead of instantly buying it because "I thought that..." or "I assumed that..."
    (2)

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