Billing System needs to be improved

[Imakun]

What they should improve is their email bots, that's for sure. I just got billed for my physical CE without any warning, and of course I have no funds on my account because I was waiting for the 'impending payment' notification email, which I never got, to put money on it. Yay SE!

[ruskie]

Odd I got the email this weekend - but I tend to get funds on the card a few weeks before expected date anyway - just to avoid last minute issues - also 130 eur... yeah split that between two months and it becomes a lot more manageable.

[Nadirah]

Idk about you guys but this isn't my first preorder rodeo.

*All* "preorders" that I've done from site itself or digital download have been prepurchase, and I was charged when I made the order.

This goes for every single MMO release *and* expansion I've played past 10 years.

Why they don't draw immediately is beyond me.

[DragonFlyy]

Idk about you guys but this isn't my first preorder rodeo.

*All* "preorders" that I've done from site itself or digital download have been prepurchase, and I was charged when I made the order.

This goes for every single MMO release *and* expansion I've played past 10 years.

Why they don't draw immediately is beyond me.

Aside from Best Buy, every online store I have purchased from (Amazon, Gamestop*, and Newegg) don't charge until the ship date.
As for Best Buy, did it once and they charged right then. Cancelled order and was refunded and went to Amazon to pre-order there. Only reason I went for Best Buy was because they had a different pre-order bonus but didn't have the money right then.

That is my experience for pre-orders dating back to before WoW.

*Gamestop online store, through a brick and mortor store I put $5 down then pay the rest when the game releases.

[Nadirah]

Aside from Best Buy, every online store I have purchased from (Amazon, Gamestop*, and Newegg) don't charge until the ship date.
As for Best Buy, did it once and they charged right then. Cancelled order and was refunded and went to Amazon to pre-order there. Only reason I went for Best Buy was because they had a different pre-order bonus but didn't have the money right then.

I don't buy boxes. And Gamestop requires a deposit. There's even a separate line for those that are paid in full before the ship date so we don't have to deal with folks at release that still need payment processing.
I also don't buy from Amazon. I have yet to preorder an expansion for an MMO, or the release digital download of the base game, and *not* pay in full, up front.

Do folks always go out of their way to spend money they don't have yet?