I'm using a non Steam account, Pre-Ordered on the Square Enix store, but never received any form of confirmation e-mail. I'm Australian and used the EU store, with the price of the game being in AUD. I can check the Early Access code from my account page and Orders shows a Pre-Order for Heavensward Collector's edition.


Was I supposed to get some sort of confirmation e-mail or is this normal? I have a screenshot of the confirmation of purchase that says I will receive an e-mail "shortly", this was 8 hours ago.