Amazon Pre-Order Codes?

[ErnestoGiovanni]

Kinda Necro bump, I just had a chat with an Amazon representative and when I asked about the promotion with the game because I pre-ordered it before the promo. They said they did not participate in the early Access promotion. so...

[Meshe]

I had a chat with a rep yesterday, and she requested my codes and I was to get them in 24 hrs, and today I got this email from Amazon:


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Hello,

I'm sorry about the problem you had. Customers who pre-order FINAL FANTASY XIV Online or FINAL FANTASY XIV: Heavensward on Amazon will automatically receive their DLC/Early Access code via email once they can be redeemed on the Playstation Network or MogStation sites. Square Enix currently estimates that code redemption will become available in May, but this is subject to change. As soon as we find more information we would update the same on the website and codes would be automatically received via email to you. In order to ensure the best customer experience, we have elected to not send out codes until they can be redeemed on the aforementioned sites. The codes to be redeemed on the website. One of the benefits we try very hard to offer our customers is convenience. I'm very sorry for the inconvenience you experienced.

We look forward to see you soon.

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I'm answering back with the redeem code webpage, see if that helps in some way.