So.. I know I got a Jumbo Cactpot ticket for this week.. yet I go to turn it in and the NPC says I haven't gotten one for this weeks drawing.

I know I got one because it was on my main character and I always make sure to get one and this is the second time this has happened that my Jumbo Cacktpot Ticket disappeared on me as though I'd never purchased one. Heck I even checked earlier when I was on this morning and I saw I had a ticket.. yet come the time I actually want to turn it in, it's gone. I DID NOT server transfer; I've been on Balmung for a long time now with no transfers in recent history.

I know other people have had this issue, please fix this SE.

Edit: I'm a little furious.. because my Ticket number would have won 3rd prize.. How do I know this? I use the same number on another character as I do my main.