Players can't read my /FC, /Party, /Yell, or /Tell

[Spoom]

ISP:
Comcast

Type of Internet Connection:
Cable

Internet Connection Speed:
60+ mbps

Date & Time:
About 3 weeks ago.


Frequency:
Always

Character Name:

The Spoom

Race:
Hyur F

World:
Every world.

Class/Level:
every level and every class.

Area and Coordinates:
Outside world. People can see my party chat in instances, but nothing else.

Party or Solo:
Happens all the time. Except I can use party chat in instances.

Information:
I have also called Square Enix support twice and they told me I have to talk to a GM to get my problem fixed. I didn't get in contact with a GM after putting in two different bug reports. Finally, after a week, I put in a harassment report and they finally responded to me, only to tell me they could help me with my problem and I would have to come here to find a solution. PLEASE HELP. I feel like no one can help me with my problem.

With that being said here is my issue:

I am not able to chat using /tell, /fc, /yell, or /party only thing I can do you use /say. People are not able to see what I am typing even though on my screen it looks like I am sending the message. Please Contact me or I will be forced to unsubscribe, because my game content is being serious cut.

[T2teddy]

Try hitting escape > Character Configuration > General tab and see if in Chat Mode Settings the Enable Direct Chat is filled in. If so disable that and try chatting. This worked for me.

[Spoom]

Hey T2teddy! thanks for the response, but sadly Enable direct chat was already disabled.

[Raist]

Are you using the keyboard commands to open the proper chat mode (ALT-L for LS, ALT-S for Say, etc.) Just curious if you are somehow locked into one chat mode since you are not in direct chat or something. Just spit-balling, since I use direct chat and am not familiar with the other chat mode (keyboard and PS3 style controller on a laptop, so unfamiliar with other configurations).