Hello,

I know this is more of a Sony problem, but tried posting in their support forums and haven't got any reply yet. So I'm posting here to get info if anyone experienced something similar or can help me.

I don't know what went wrong. I've purchased FFXIV online about a year ago and I've been playing without a disc, until recently my brother installed the CD of the same game into my PS4 (He was trying something with his game account). After that, the digital copy has disappeared, can't be found in library or download histories and I have to put in the CD everytime I want to play.

I don't have a problem playing with the CD inserted except that my PS4 automatically ejects the CD while playing (apparently it's a common PS4 problem) which is very annoying.

Any idea where I can find the game, or is it completely gone, and why did this happen?

Thanks in advance