I have tried to get this resolved through a ticket but all I got was they will forward it up and I should continue to try to make it work. I preordered at the end of April and got my codes, of course couldn't use them yet but I entered them when we could. About a week later the card I used to pre-order was cancelled due to fraud and a new one sent. SE store support had me redo my pre-order and cancelled the original. Now I have a whole new early access code and no way to enter it because mogstation already shows my account ready for early access. I am unsure what this will mean for my ability to partake in early access and all support told me was to keep trying.