I have not heard anything from SE about this or PlayStation themselves and there does not seem to much discussion about it anywhere I can find.

What I want to know why has EU not been able to preorder Heavensward through PSN yet NA can. The update for the store (Every Wednesday around 2pm) has come and gone and even an official update on the blog fails to mention it (The NA blog entry included info that NA users can preorder it). Will it be available during the week or do we have to wait 1 or 2 weeks or even have to wait until release. Communication with the customer is non existent and appalling.

Maybe I am looking in the wrong places, maybe it is available for the EU. I will gladly eat humble pie at this point, I crave to be proven wrong in this instance.