Heavensward Preorder on PSN (EU) - MIA!

[yazpanda]

Why are so many comments on here being deleted? This is the general discussion forum... I could understand if it was the feedback forum or something, to keep it concise... But there are now many comments missing from this thread that added to the discussion.

This is getting more and more appalling by the hour. Plus, I have yet to see this date officially announced anywhere other than this thread, so other than it being shared places like reddit, how is word going to get out to anyone else?

[Zuhra]

most of them had bad language, and to be honest its completely justified, people are upset and rightly so, because by all rights all pre orders should have gone up at the same time or not at all.

[Evilkitten]

The moment I saw the word Happy, I knew every would be anything but that. I honestly don't know what to feel about this as not like it's shocking because since when have they cared about the general EU region support??

19th June is going to bring in it's own batch of bugs as any other releases without having the additional problem of allowing everyone to order the game on a system which is highly known for it's 'reliability'.

Personally, my upset is around not the fact it's on the 19th June but the fact that SE has lead us to believe we could pre-order the game with optimal time and that nearly everytime the question has been asked that has been a complete lack of explanation as to why. We already know SE won't explain themselves and angered everyone even further.

I am happy to announce that this news is truly not surprising. -.-

[Sethy]

To be honest after reading the EU (anti) Community Team's response I understand why they do not communicate with us. Whoever approved that message, if that is even part of the posting process/if it isn't maybe it should become part of the process, should go back to Customer Relationship Management class. I know the Community Team has no control over devs but really if you have to give bad news that you know, if you didn't know it was not going to go down well no one can help you with common sense, then don't say you are happy about it. Use empathy explain the situation or at least state that you are doing your best to try and get the pre-order up before Early Access. Use Soft Skills to get the community's support instead of making us frustrated by a total lack of customer centricity.

[Spawnie]

what annoys me is the availability about psn preorders is it isnt exactly fair n equal to all thier paying customers.. every1 gets it at the same time not 1 region here,, another 2 weeks later n every1 else cant wait til early access it isnt right n extremely poor buisness decision

just screams we value some groups of our player base more then others, fair enough being a japanese company to give them first bites at the cherry but everywhere else SHOULD of had it available at the same time no ifs or buts about it even the US players said it wasnt right we have to wait til the 19th and yet we wont even get an explanation why = =

[Arielyanna]

While I have a physical copy of the expansion on preorder, I was looking forward to getting the CE (not just for the CE ingame items) but also so I wouldn't have to spend 3 hours driving to the store to pick it up, then 3 hours to drive back home and then however long it'll take to download updates/install etc. Now...

This is poor form on SE's part. There's going to be exceedingly high download traffic and download times are going to be horrendous. Guess I'll take the time from now, til the end of the month to work on my backlog and forget the poor management and handling of this whole expansion, both physical AND digital versions.



Poor show and complete disrespect to the PSN communities who are NOT SCEJ or SCEA.

[yazpanda]

most of them had bad language, and to be honest its completely justified, people are upset and rightly so, because by all rights all pre orders should have gone up at the same time or not at all.

The language is justified, yes, but posts that have gone missing weren't because of the language. I can only recall one of the 4 or 5 that are gone having a bad word in it.

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Another point I'd like to make - you'd think they'd try to get this up as early as possible considering for EU PS3 users, digital download is the ONLY option. That's a pretty huge chunk of people who would want to preorder that literally have no other way to whatsoever. Plus other groups of users, like those in AU, are also severely limited because of the shipping costs, so realistically their only viable option is the digital download, too.

[SakuraMidori]

if was happening in the US there would be 5 pages of rage topics

Yea yet when it was
happening everywhere everyone was getting upset you act like the US is some child getting more love then you well i'm sorry our psn is more on top of things then EU. you should not act like the US is getting favoritism Yes we got ours working and that was thanks to NA psn being unlazy for once. Yes SE is to blame for this but it's not about favoritism most of the blame lies with psn and EU psn they are the ones slacking off not adding it next week why? well id say ask EU psn

[Raina-williams]

I Princess Queen Raina Williams Monarch of Plot 21, The Bolting Dodo, Ward 2, The Goblet, Thanalan, Adamantoise am here to express our extreme disappointment and contempt for this news! The lack thereof previously and the expected lack of news in the days to come. You have failed your Queen! Nay the entire of Eorzea! For it is lesser without it's Princess Queen, All will feel the loss on this day of sadness. Should you ever expect to regain our favour you would need a sizeable amount of Gems, The most sugary of sweets and all of the ice cream of Ishgard. We expect a prompt response and will begin preparations to receive you and your ice cream, The gems can be forwarded to Sweet Rinny and we may discuss the sweets over dinner. Send word to Ishgard that our plans have not changed and we shall be arriving on the nineteenth as was our Original Agreement.

[Fahad]

what i am going to do is pre order the Standard physical copy to secure preorder bonuses, then upgrade to CE later to secure CE digital contents.
that way I avoid the PSN problems, and best part is, in my country there are no laws or regulations on pre order, nor do we have publishers, so it all depends on third party publishers who are already selling the game, and you can bargain to drop $5 or $10