Heavensward Preorder on PSN (EU) - MIA!

[Kaze3434]

inccorrect, according to the lodestone they can 'pre-patch' ready as part of there pre download, so they will have the full files downloaded before the 19th during the maintenance.

*There will be maintenance before early access starts.
This maintenance will update the data for the expansion, A Realm Reborn content, and implement other fixes.
Characters that have met the requirements to enter Heavensward areas can enjoy FINAL FANTASY XIV: Heavensward right away
i think my statement stands.
PlayStation®3 / PlayStation®4 (PSN download version)
After pre-ordering from PlayStation Store, you will be prompted to enable automatic downloads to have the game pre-loaded on your console starting June 17, 2015. The Heavensward software will be available for pre-load two days before Early Access begins and will automatically download to your PS3/PS4 if automatic downloads are enabled. (Click here to learn how to enable pre-loading on PS3/PS4.)
no where did it say pre-patch. everyone is getting the patch at the same time, but not the client.

[DracotheDragon]

snipped due to 1000 words

hmm earlier it did say 'full download' but then again it now mentions that early buy thing that was just announced so they must of changed it to make it fully clearer, i'll admit i am wrong here. :3

[slakyak]

Pre-order codes are still available, at least from GAME and Amazon. The code might be redeemable with the PSN update which would be the 17th or 18th for EU.

It's the only option for me to get the pre-order items as I'm on holiday for early access and official release (planning fail lol). Hoping there is an option to upgrade to digital CE via mogstation like there was for ARR.

I'm just posting this in case people are looking for other options ^^

[DracotheDragon]

Pre-order codes are still available, at least from GAME and Amazon. The code might be redeemable with the PSN update which would be the 17th or 18th for EU.

It's the only option for me to get the pre-order items as I'm on holiday for early access and official release (planning fail lol). Hoping there is an option to upgrade to digital CE via mogstation like there was for ARR.

I'm just posting this in case people are looking for other options ^^

it was confirmed the DIGITAL CE would be available as a upgrade on a later date on LLXX i beleave, (either XX XXI or XIX) however the that will only gain you the Gryphon mount as well as the minion and possibly the dark knight helmet the fantasia bottles are a pre-order CE bonus.

however no date has been announced for this so it may be until the 2nd 'rebirth' festival in august before you can upgrade.

[EU_Community_Team]

Hello everyone,

We realise that our update on digital pre-orders for the PS3/PS4 versions of Heavensward in EU was a rather unwelcome surprise, and would like to take the time to go into further detail on the situation. We also know you have been eagerly awaiting input from us on this topic, but we wanted to make sure we could give you a comprehensive update, and address as many of your concerns as possible. Apologies for the delay in getting back to you all.

Australian Customers

First off, all the information we have mentioned in this thread before, or mention in this post, also applies to Australian customers and those in PAL territories, unless specifically stated otherwise, when we talk about the EU.

Upgrade Issues (PS3 -> PS4)

Please also be aware that the (now resolved) issue, where users who had participated in the FFXIV: ARR PS3 to PS4 upgrade campaign were unable to pre-order Heavensward on the North American PlayStation Store, should not affect EU account customers – we have gone to great lengths to confirm this with Sony Computer Entertainment Europe.

Heavensward Pre-Orders on the EU PlayStation Store

At the same time, we did our best to liaise with Sony and get pre-orders on the EU PlayStation Store up and running ahead of the launch of Heavensward, but due to several circumstances outside of our control, this proved not possible.

We are aware that, to many, the NA and the EU PlayStation Store look like essentially the same thing, but they’re actually completely separate. We should have communicated this more clearly beforehand and apologise for any confusion caused.

However, to alleviate this and avoid a complete loss of the pre-order bonuses (including Early Access) for players interested in the digital versions of Heavensward for PS3/PS4, we have worked with SCEE to find a solution.

From Friday, 19th June until 23rd June 2015, a special version of Heavensward will be made available for a limited time that will allow you to take full advantage of the early access period and obtain the bonus in-game items available to those who pre-order.

We realise that this will require you to purchase and download the game on the day that Early Access starts, but this was the most practical solution possible, and we hope that this will enable you to use your time as effectively as possible given the circumstances.

Of course, all of this won’t have any effect on anyone who pre-ordered or planned to pre-order the physical PS4 versions of the game, as this is purely an issue with the PS Store platform for digital downloads.

So, how exactly will it work?

On Friday, the 19th of June, the PlayStation Store will be updated to include special Heavensward Early Purchase versions (both standard and digital Collector’s Editions). Please note that we have been informed by SCEE that it can take anything from minutes to several hours until the update has been implemented in all regions, so we are unable to give a specific time when the Heavensward Early Purchase versions will be launched in each territory.

Once you can find Heavensward on the Store, you can purchase, download, install/add Heavensward to your account and play right away. The Early Purchase versions will be available up until the 23rd of June, during which they will be taken off the store and replaced with the normal purchase versions.

The in-game “Baron Circlet”, “Baron Earrings” and the “Chocobo Chick Courier” pre-order bonus items will be delivered to all eligible players on 23rd June. Further details can be found in our recent Lodestone post here.

Important – Please note that there will also be a FINAL FANTASY® XIV Online - Early Purchase Bundle, which includes the A Realm Reborn base game and Heavensward. As the Early Access period is solely for existing players of A Realm Reborn, this bundle will not include Early Access! So please make sure to buy the correct version. However it will include the in-game bonus items.

We would like to again sincerely apologise for any inconvenience this may cause, but please be assured that this was the only viable option, and we have done whatever we could to make the Early Access period available to our loyal players on PS3 and PS4, who are just as important to us as players on any other platform. Thank you for your patience!

[ElectricRoses]

Thank you so much for taking the time to confirm with them about the ps3 to ps4 upgrade thing. I am aware the psn store asks me to buy the game sometimes so clearly doesn't know I own more than the trial version. I was really hoping someone would confirm this on the forums so I can continue holding out for the digital collectors edition.

Oh and a quick question, will the theme included in the American pre-order also be available to those of us who buy for PS4 in EU?

[Phileas]

Reading your response, i do feel for you in terms of your difficulties with dealing with sony however it doesnt change the bitterness of getting everything so late.

I really hope you and sony europe please get your acts together and reasonably allow alll players the ability to pre order ahead of early access in a reasonable time frame.

[Fahad]

Thanks.
now was that so hard to say? lol

[chrishanner]

Is there any chance that a price for this will be announced ahead of time? I want to get the digital ce edition, but if the price is going to be something ridiculous like £60, then I can't justify spending £30 above the amazon version just for a mount and a minion. The problem being if I wait until launch day, I won't have the opportunity to pre-order it anywhere else.

If I was to pre-order the regular version, would I benefit at all? Would I get to download it any earlier?