has se forgotten

[Kogasan]

Which is why I think se had forgotten about us. They haven't even taken the time to respond to this. Which is the least they could do.

[Riastrad]

Hella stupid question. I ordered my physical copy from the SE store. Got a 20 digit code, I believe I put that in correctly because my account on the Mog Station states "Heavensward - Early Access Windows".

So now all I have to wait for is the early access download right or is there another code which I'm missing somewhere?

Yeah, I did that all as well. When I go to check the status of the early access code, it still says pending. That's not good in my opinion. My account doesn't even say that I have early access rights.

[Kogasan]

Its not good in my opinion either and the fact that se isn't saying anything about it just makes it worse.

[kirk]

Its not good in my opinion either and the fact that se isn't saying anything about it just makes it worse.

Hopefully they will respond soon :/

[Craiger]

No offense, but isn't this something you should take up with support?

If you haven't gotten any codes yet, then something is wrong for you and maybe some other players... SE won't go out officially saying anything about it.

[Kogasan]

I've got the first code. The code I speak of is for ps3/ps4 physical copy users. The one they get when they input their 1st code into the heavensward preorder website. Which is supposed to give you another code a 12digit one to input into psn that gives you the preorder bonuses of early access and the preorder items. Which is atm the website says pending and has been for awhile now. That is the code I need.

[Lilyanna]

I remember reading that at the bottom of the ticket you got from gamestop that you should have a code to input into the pre-order site. THEN an email should come with the bonus items.

Otherwise, please go to their support page and input a ticket, they aren't going to come here and respond to something that is very personal and something that they might need your person information on. Hell, it could be gamestop that is causing the backup and not SE.

[Riastrad]

It's not Gamestops fault when the physical copy was purchased from the SE online store. It says that the codes are still pending on the registration website, with a approximated date of May 15th.

It's not May the 15th anymore. So now you know the issue.

[unbrelievable]

I remember reading that at the bottom of the ticket you got from gamestop that you should have a code to input into the pre-order site. THEN an email should come with the bonus items.

Otherwise, please go to their support page and input a ticket, they aren't going to come here and respond to something that is very personal and something that they might need your person information on. Hell, it could be gamestop that is causing the backup and not SE.

This is not "very personal". I don't know of a single person who preordered the game for the ps4 from the SE store and has gotten their code yet for early access. It's a lot of us.

[Kogasan]

I agree its not very personal cause the code I'm seeking is the one you get for early access.