If you really believe that the developers don't know about RMT without people spamming the forums, I'm not really sure what to tell you. RMT has been present since the dawn of online gaming and will probably always be present in some form. All the developers can do is try to minimize its impact. The thing is, they also have to minimize the impact on legitimate players as well for whatever actions they take against the RMT. I mean, if you want to stop bots you could just make something like a captcha that the player has to enter before they can gather at any node, craft any item, join any FATE, or zone into any portion of a dungeon that required a load screen. It would be pretty effective at stopping bots, but it would also be highly inconvenient to legitimate players. SE isn't hobbled by a lack of desire to do anything about RMT, they're hobbled by the fact that whatever action they take can't negatively impact their actual legitimate players.
The previous game I played had a certain low-level dungeon that was great to spam for experience. The best way to do it is to get a max level player to destroy the dungeon for you over and over again (there's benefits to the higher level player in the form of in-game items). As the level cap has gone up and characters have gotten exponentially more powerful, the clear times get faster and faster. There's just one problem - if you clear it too fast too many times in a row, the game flags you as a bot and makes you unable to damage mobs or pick up items. It's led to many legitimate players missing out on sometimes days worth of playing time since that game's customer service tickets are only typically answered on weekdays. The worst part is that the players know that the game could possibly flag them, and yet they keep on spamming the same dungeon and insisting that the game should change for them. You'd think after a certain point they'd decide to change their own habits to adapt to the game, but in three years that has yet to happen. People just continue to beat their heads against it and then whine and complain when the game does flag them.
I guess my point is, "fixing" RMT without impacting your actual playerbase isn't as easy as some people make it sound.



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