I too did the upgrade from ps3 to ps4 on 3 of my accounts and all 3 of them show me able to buy upgrades to Heavenward for ps3 but on the ps4 side it shows the problem everyone else is seeing. ON a different note I am on the phone with Sony as we speak and they are aware of this problem. They are still doing maintenance as we speak and have already a note about this very issue when you call in. They were able to verify my ps4 eligibility as of April 4, 2014. I am confident this will get sorted out very soon.