OK, so NOW what? (PS4 HW PSN)

[Bayohne]

Something else I've noticed- is it true that only the CE supports preorder goodies, preload and Early Access? There is no mention of ANY of that on the non-CE version's page.

The Heavensward standard edition for PS4/PS3 on PlayStation Network says:

Your preorder grants you Early Access to the game starting June 19th and the following in-game items: Baron Circlet & Baron Earrings, Chocobo Chick Courier.

Where are you not seeing it displayed?

Regarding the issue where PS3>PS4 upgrade users are unable to purchase Heavensward on PS4, I've posted about it here. We're currently working with Sony to address this issue!

[Yamimarik]

Regarding the issue where PS3>PS4 upgrade users are unable to purchase Heavensward on PS4, I've posted about it here. We're currently working with Sony to address this issue!

I hate to bother you since you have so much going on, but now I'm sort of concerned. I preordered a physical copy of PS4, and I also did the upgrade campaign from PS3>PS4. Will those of us ordering physical copies run into this same issue? Or resolving the PSN issue fix it for everyone all around? Just want to make sure, cause I very much don't want to be denied into Early Access or Launch period over this. Please and thank you for any info.!

[Alberel]

I hate to bother you since you have so much going on, but now I'm sort of concerned. I preordered a physical copy of PS4, and I also did the upgrade campaign from PS3>PS4. Will those of us ordering physical copies run into this same issue? Or resolving the PSN issue fix it for everyone all around? Just want to make sure, cause I very much don't want to be denied into Early Access or Launch period over this. Please and thank you for any info.!

If I were to hazard a guess the actual registration process with a registration code should be fine. The problem with the PSN store is that Sony has the store designed to prevent people buying the same license twice (with good reason). It also prevents you buying 'DLC' for games you don't own. My guess is that the upgrade from PS3 to PS4 versions of the client didn't flag anything on the PSN store so it still thinks people own a PS3 client and never bought a PS4 version.

It's the PSN account that has incorrect purchase history flags in this case, not the Mogstation game account. With that in mind there shouldn't be any problems registering a physical key.

[WHS]

If I were to hazard a guess the actual registration process with a registration code should be fine. The problem with the PSN store is that Sony has the store designed to prevent people buying the same license twice (with good reason). It also prevents you buying 'DLC' for games you don't own. My guess is that the upgrade from PS3 to PS4 versions of the client didn't flag anything on the PSN store so it still thinks people own a PS3 client and never bought a PS4 version.

It's the PSN account that has incorrect purchase history flags in this case, not the Mogstation game account. With that in mind there shouldn't be any problems registering a physical key.

You are absoutely correct in that the PSN store still thinks we need to purchase the ARR. Normally you register a code and the psn store just says download next to the game however with FFXIV it says 59.99 to purchase. However your service list might show a date of when you registered the code but that is totally different from what PSN has stored for the STORE. lol too many store words

[TheMunimai]

I hate to bother you since you have so much going on, but now I'm sort of concerned. I preordered a physical copy of PS4, and I also did the upgrade campaign from PS3>PS4. Will those of us ordering physical copies run into this same issue? Or resolving the PSN issue fix it for everyone all around? Just want to make sure, cause I very much don't want to be denied into Early Access or Launch period over this. Please and thank you for any info.!

Hi Marik!!

You should be fine if you've ordered the physical edition like I have.

I upgraded via the promotional upgrade campaign from PS3 to PS4 and was able to register my early access code on the PSN and it downloaded the 2GB file ready for the 19th. So you should be ok.

[Maiandra]

I upgraded via the promotional upgrade campaign from PS3 to PS4 and was able to register my early access code on the PSN and it downloaded the 2GB file ready for the 19th. So you should be ok.

Really? The pre-order site still shows me "Pending" for the PSN code. =/
</sigh> Maybe that's just what I get for buying from SE directly on the first day. #firstinlastout

[CrystalsSnow]

Has there been and update to what is going on with the PSN for those whom swith from PS3 to PS4 Compain users?

[Umo]

Has there been and update to what is going on with the PSN for those whom swith from PS3 to PS4 Compain users?

Not yet. Pay attention to the Dev Tracker feature / Lodestone.

[Maiandra]

The Heavensward standard edition for PS4/PS3 on PlayStation Network says:

Where are you not seeing it displayed?

The website store.playstation.com does list the pre-order bonuses, but the shop accessed through the PS4 does not.
Also, while the full-game bundle is shown as a separate product, both versions of Heavensward are actually listed as add-ons to the collector's edition of ARR...

[Bayohne]

I see the preorder information listed on store.playstation.com, but the game pages on the shop actually on the PS4 don't say anything about pre-orders. Also, while the full-game bundle is listed separately, both versions of Heavensward are actually showing as add-ons to the collector's edition of ARR...

Clicking on the the different editions for Heavensward will present you their purchase page, which just like the website, lists the pre-order bonus information.

As for Heavensward being considered as add-ons on PlayStation Network, this is how they are categorized in the store. (They're not specifically "CE version add-ons" but add-ons to FINAL FANTASY XIV: A Realm Reborn).