OK, so NOW what? (PS4 HW PSN)

[Ulathskullsplitter]

Oh gosh. I participated in the upgrade campaign too, but stupid overly excited me didn't notice that it was a bundle and bought it anyway lol. OOPS, my mistake. Oh well i'm not mad. Now my concern is that since I bought it the product says "Playable in 20 days", but in the description it says an early access is available.... Will it just work and allow me to access HW content on the 19th if I boot up ARR, or will I have to wait until the 23rd?

P.S. HW PS4 theme is sexy.

How do you get the theme? I cant find it. Did it come with the digital pre order or is it on psn separate somewhere?

[Aoxaviar]

Well, I have been trying to get it dealt with since I noticed it finally was uploaded around 3:00pm CST today 06-02-2015.

There seems to be a combination of problems.

1. If you started (like I did) with a HARD COPY version of the PS3 game, the PSN didn't add it to your list of games tied to your account.

2. If you had that version upgraded to the PS4, you finally got the PS3 version on your account but not the PS4.

Because of the above two situations, I was told by a PSN tech at 10:30pm today that my issue for trying to pre-order the PS4 Version of Heavensward (CE obviously) can't be done and why I am seeing "Tell me more" instead of "$59.99"

Check out my blog I posted with the full Live Chat:

http://na.finalfantasyxiv.com/lodest.../blog/2278784/

Short verison is that "This is SquareEnix's problem" per the Tech.

So Bayohne, what do I and I am sure, many others like me, do now? However, I personally don't hold you or SE liable for this screw.

It shows a major problem with PSN and the fact that it doesn't have anyway to track console owners and games they have purchased outside of the PSN Store.

[Steady]

in the same boat as Aoxaviar.

[Spawnie]

just keeps gettin better.. at this rate we are gonna be forced to buy a physical copy of ARR to get around all the issues..

[AxelStorm]

So here's a question. If we buy the digital version on ARR from PSN again on the PS4, would that enable us to pre order Heavensward on PSN?

[Liria]

In my PSN story purchases FFXIV is being labeled as Game Service, because I've brough a hard copy for PS3 and upgraded it to PS4. The same way one of my physical PS4 games is too listed as game service. With all this situation I'm really afraid to loose early access and on top of that to have to buy both versions of the game, A Realm Reborn again and Heavensward. =[

[CrystalsSnow]

Well, I have been trying to get it dealt with since I noticed it finally was uploaded around 3:00pm CST today 06-02-2015.

There seems to be a combination of problems.
It shows a major problem with PSN and the fact that it doesn't have anyway to track console owners and games they have purchased outside of the PSN Store.

Ya ... i have no idea what SE is doing ... but there is still nothing open on the ps4 or the site... even when i try to buy a PS4 Version of the standard edition it comes up saying " you cant do this because you already own it " from the PS3 upgrade thing ... and i really dont want to pre-order a 160+ dollar hardcopy ....

[CrystalsSnow]

So here's a question. If we buy the digital version on ARR from PSN again on the PS4, would that enable us to pre order Heavensward on PSN?

No. I have tried that and it comes up saying " you can not buy this due to already having a PS4 copy of the game " ....

[Droughboi]

it came with the digital bundle pre-order.

[RailZack]

I see other player (PS3>PS4) report, they success upgrade to 3.0 collection pre order on JPSN.
It look like happen on PSN US
Hmmm, May be SE consider free upgrade a PS3 3.0 to PS4 again
PLSSSS solve it soon, I want get CICEL ITEM on 3.0