OK, so NOW what? (PS4 HW PSN)

[Alberel]

I hate to bother you since you have so much going on, but now I'm sort of concerned. I preordered a physical copy of PS4, and I also did the upgrade campaign from PS3>PS4. Will those of us ordering physical copies run into this same issue? Or resolving the PSN issue fix it for everyone all around? Just want to make sure, cause I very much don't want to be denied into Early Access or Launch period over this. Please and thank you for any info.!

If I were to hazard a guess the actual registration process with a registration code should be fine. The problem with the PSN store is that Sony has the store designed to prevent people buying the same license twice (with good reason). It also prevents you buying 'DLC' for games you don't own. My guess is that the upgrade from PS3 to PS4 versions of the client didn't flag anything on the PSN store so it still thinks people own a PS3 client and never bought a PS4 version.

It's the PSN account that has incorrect purchase history flags in this case, not the Mogstation game account. With that in mind there shouldn't be any problems registering a physical key.

[WHS]

I too did the upgrade from ps3 to ps4 on 3 of my accounts and all 3 of them show me able to buy upgrades to Heavenward for ps3 but on the ps4 side it shows the problem everyone else is seeing. ON a different note I am on the phone with Sony as we speak and they are aware of this problem. They are still doing maintenance as we speak and have already a note about this very issue when you call in. They were able to verify my ps4 eligibility as of April 4, 2014. I am confident this will get sorted out very soon.

[WHS]

If I were to hazard a guess the actual registration process with a registration code should be fine. The problem with the PSN store is that Sony has the store designed to prevent people buying the same license twice (with good reason). It also prevents you buying 'DLC' for games you don't own. My guess is that the upgrade from PS3 to PS4 versions of the client didn't flag anything on the PSN store so it still thinks people own a PS3 client and never bought a PS4 version.

It's the PSN account that has incorrect purchase history flags in this case, not the Mogstation game account. With that in mind there shouldn't be any problems registering a physical key.

You are absoutely correct in that the PSN store still thinks we need to purchase the ARR. Normally you register a code and the psn store just says download next to the game however with FFXIV it says 59.99 to purchase. However your service list might show a date of when you registered the code but that is totally different from what PSN has stored for the STORE. lol too many store words

[CrystalsSnow]

Has there been and update to what is going on with the PSN for those whom swith from PS3 to PS4 Compain users?

[Umo]

Has there been and update to what is going on with the PSN for those whom swith from PS3 to PS4 Compain users?

Not yet. Pay attention to the Dev Tracker feature / Lodestone.

[Droughboi]

Oh gosh. I participated in the upgrade campaign too, but stupid overly excited me didn't notice that it was a bundle and bought it anyway lol. OOPS, my mistake. Oh well i'm not mad. Now my concern is that since I bought it the product says "Playable in 20 days", but in the description it says an early access is available.... Will it just work and allow me to access HW content on the 19th if I boot up ARR, or will I have to wait until the 23rd?

P.S. HW PS4 theme is sexy.

[Marxam]

The Heavensward standard edition for PS4/PS3 on PlayStation Network says:

Where are you not seeing it displayed?

Regarding the issue where PS3>PS4 upgrade users are unable to purchase Heavensward on PS4, I've posted about it here. We're currently working with Sony to address this issue!

Here is the PS4 digital CE but it says "not available for purchase"

[Alberel]

Oh gosh. I participated in the upgrade campaign too, but stupid overly excited me didn't notice that it was a bundle and bought it anyway lol. OOPS, my mistake. Oh well i'm not mad. Now my concern is that since I bought it the product says "Playable in 20 days", but in the description it says an early access is available.... Will it just work and allow me to access HW content on the 19th if I boot up ARR, or will I have to wait until the 23rd?

P.S. HW PS4 theme is sexy.

If you just bought the ARR/HW bundle it does not include early access unfortunately since that edition isn't actually available until the 23rd due to it being intended only for brand new players. Since you already have an ARR account though I'm not sure how it'll work. If it contains two separate keys then you could presumably just add the HW key to your current account in which case your pre-order key should still grant early access... If it's one combined key for both ARR and the expansion though then it likely won't even let you register the key to your account since you already have ARR.

[EdgeFayth]

Well, at least you US players can see the game in the e-store.
Which is not the case of the EU players yet. I wonder if we will have the same issue...

[Kaze3434]

Well, at least you US players can see the game in the e-store.
Which is not the case of the EU players yet. I wonder if we will have the same issue...

EU store doesnt update until tomorrow.