The team assigned to dealing with bots is just 3 people. It's safe to say that bots/rmters aren't taken seriously from the square enix team and just do basic stuff that most other bad mmos or f2p mmos do and just do occasional ban sweeps.

Pretty much like when Aion was still p2p and NCsoft took people from Aion team and put them on Lineage 2 for their new expansion (f2p) and barely did anything about bots/rmt in Aion. They just did occasional ban sweeps and didn't really do anything when users reported them. They didn't respond to reports of botting just like this game.

What i'm saying is... No matter how much the playerbase complains, they ain't gonna get serious about botting/rmt

Edit: Which is funny cause the only ones square enix gets serious about is the players that purchase gil... not the people selling it.