[FFXIV ARR Heavensward] PSN Collections Edition Pre-order

[SakuraMidori]

I wonder can we just buy the SE of ARR and be done with this? at this point id rather blow the cash since it's still cheaper then the 129$ ver

[AxelStorm]

Restart PS4. Check under "What's New." There will be a promotion for Heavensward. Click on that, it should be blue for purchase.

Hey Square, give me a job for this. Thx.

That's for the bundle. Not just the expansion, or CE.

[MissBrunHilda]

So I've been on with support, and after a long queue:

Agent G: As of now folks that upgraded from PS3 > PS4 are having pre order issues, sony is working to fix this issue as soon as possible.

Then took my contact info... that was it.

[SakuraMidori]

So I've been on with support, and after a long queue:



Then took my contact info... that was it.

Well lets hope for a fast fix lol

[JayCommon]

So I've been on with support, and after a long queue:



Then took my contact info... that was it.

Ty for this, glad it's being looked into quickly.

[CrystalsSnow]

Doesnt matter if i restart my system or not... the problem is stil there... I am a tranfered ps3 user to ps4... my accounts STATES i am and playing PS4 account and PS4 User ... ... So what gives?

[Felis]

Doesnt matter if i restart my system or not... the problem is stil there... I am a tranfered ps3 user to ps4... my accounts STATES i am and playing PS4 account and PS4 User ... ... So what gives?

The PS3 registry was upgraded to a PS4 registry on the SE account, but I think the PS3 registry on the PSN account didn't get an upgrade.

[CrystalsSnow]

The PS3 registry was upgraded to a PS4 registry on the SE account, but I think the PS3 registry on the PSN account didn't get an upgrade.

But the funny this is... when i go to buy the PS4 version it tells me i can not buy it because i already own the ps4 version xD this is SOOO PSNs crap that is going on xD

[MissBrunHilda]

So I've been on with support, and after a long queue:

Agent G: As of now folks that upgraded from PS3 > PS4 are having pre order issues, sony is working to fix this issue as soon as possible.

Then took my contact info... that was it.

So, after a much faster queue with Sony: After verifying that being logged into my account wasn't working, I got this suggestion.

J: We will try one more thing from our side. Using the account where you go that go to Settings>PSN>Restore licenses. Then access to the store in your PS4 and try to preorder it.

It didn't work for me and they recommended I contact Square Enix. So we're just... stuck waiting.

[Dree-Elle]

So, after a much faster queue with Sony: After verifying that being logged into my account wasn't working, I got this suggestion....

HAHAHAHAHA... NO. As someone who owns the late, lamented P.T., restoring the licenses means that I would LOSE it, as there IS no license for it anymore.

I wouldn't recommend anyone else who has that and wants to keep it try that route either.