Option to get off steam

[Peachy]

We all "agreed" to this in the enormous user rights page we are shown when we first sign up to Steam. I never read them, don't know anyone who did. Ran into a lawyer friend and tried to get him on Steam - he wouldn't touch them with a 10 foot pole after reading their "agreement" for users.

On steam, we technically don't even own the games we "buy" Steam does, and is giving us unlimited rights to play them as long as their servers remain up, and can revoke access at any time.

Ive done the same research and basically any digital platform you have to sign in to has the same policy. Xbox, Steam, Origin, and Id bet PSN as well, treat you as if you rented the game indefinitely and reserve the right to remove it at will. The only one of those listed Ive actually witnessed doing it is microsoft. After they remove very old games from the market you cant download them anymore if you deleted them from your HDD for some reason and good luck with customer support because they dont care.

[Semirhage]

This whole situation is so ugly. Can't transfer away from Steam. Can't buy another copy from Square Enix, because they won't transfer your characters off Steam. Can't get a physical copy because Square Enix refuses to sell them through Steam. Can't pre-order, because Valve has a captive audience now and has no incentive to get a move on. "Helpful" advice is to just buy the game twice if you want it that badly, instead of demanding actual customer service. SE gets to shrug and point at Valve for not getting things together. Valve gets to shrug and point at SE because they refuse to provide them physical CEs. Neither company has to admit fault, and both walk away with their cut of the cash in the end.

[OmegaStrongtan]

Good: You can buy heavensward now!
bad: Problem with early access code. I did not get mine...

[Etiken]

Good: You can buy heavensward now!
bad: Problem with early access code. I did not get mine...

Just right click on the game in steam and you can view the product keys.

[Seku]

;( Yeah. Still looking for SE to allow us to register 2 "PC" versions on the same account. I wouldn't mind buying the game again, without steam attached. As long as I can get away from them.

[Semirhage]

I sent a support email against all hope, and got the expected reply. Boilerplate boilerplate boilerplate, not our problem, go yell at Steam because we don't give a crap, thanks for your cash and go away!

Without significant community backlash, this looks like a pretty impenetrable issue.

[Neifirst]

Write the ticket again but this time add a line that say your going to post their answer in social media. I experienced that this line changes answers a lot (at least that´s for technical matters).

Regards
Neifirst

Please excuse my English, as you can see it is not my native language.

[PetiteMalFleur]

You can't even buy the game twice and register a non steam version?

[m3eansean]

You can't even buy the game twice and register a non steam version?

Nope - Steam locks them down on that account. If they buy a new game, they have to register a new "non-Steam account". This means their toons cannot be accessed. Their toons are literally locked to the steam platform.

[JimboTCB]

So I now appear to be in a select group of people who started the trial on Steam, and unbeknownst to them were permanently branded as dirty Steam peasants even though they bought the game on Mogstation. And now since we apparently have a Steam-flagged account, but never actually bought ARR via Steam, we can't buy Heavensward at all because it's flagged as "DLC", and Steam won't let you buy DLC where you don't own the base game.

http://na.finalfantasyxiv.com/lodest...648bccabc5c5e7

This is just an absolute train wreck. How on earth a major games developer manages to have such an appallingly incoherent customer experience in this day and age is beyond me.