There's a fine line sometimes between different, and downright non user friendly. The OP mentioned the market system and I believe the wards is a prime example of and idea that sounded cool and different but in real world conditions creates a system that is clunky and simply sub par to other MMO's markets. Read into my topic I posted recently about possible solutions to the market wards.

Finally if people don't complain, devs don't know what to fix.
I guess likewise, if people don't complain about others complaints then the devs wouldn't know where the majority lies.

Complaining is good XD