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  1. 06-03-2015 05:54 AM #1
    Amelia_Pond_Behemoth
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    Violet Baudelaire
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    PSN isn't letting me pre-order Heavensward.

    In fact, it still thinks I haven't bought the PS4 version even though I can freely download it. I performed the PS3 to PS4 transfer in February, so maybe it has something to do with this. Still, major oversight that needs to be looked into.
    (3)
  2. 06-03-2015 05:57 AM #2
    Dree-Elle
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    Same here. I've heard that Sony didn't want ARR to be offered up for free, is this some kind of strike back at everyone who got it for free using the Upgrade Campaign?
    (0)
  3. 06-03-2015 05:58 AM #3
    KaerisKlyne
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    I, along with several other players who upgraded free from the PS3 version, am having the same problem. I really hope a dev can issue some sort of statement about it soon.
    (1)
  4. 06-03-2015 06:01 AM #4
    Eye_Gore
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    Yolanda Freebush
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    Quote Originally Posted by KaerisKlyne View Post
    I, along with several other players who upgraded free from the PS3 version, am having the same problem. I really hope a dev can issue some sort of statement about it soon.
    They have, its in another thread.

    Quote Originally Posted by Bayohne View Post
    Greetings,

    We are aware of the issue where users who participated in the PS3>PS4 upgrade campaign are not able to purchase the Heavensward pre-order for the PS4 on PSN.
    We are currently reaching out to Sony regarding this and will update when we have more information.
    (1)
  5. 06-03-2015 06:01 AM #5
    Unholychinchilla
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    Tuya Kagon
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    Quote Originally Posted by KaerisKlyne View Post
    I, along with several other players who upgraded free from the PS3 version, am having the same problem. I really hope a dev can issue some sort of statement about it soon.
    This was posted in the tech is forums so they're aware and trying to sort something out.
    Quote Originally Posted by Bayohne View Post
    Greetings,

    We are aware of the issue where users who participated in the PS3>PS4 upgrade campaign are not able to purchase the Heavensward pre-order for the PS4 on PSN.
    We are currently reaching out to Sony regarding this and will update when we have more information.
    EDIT: Damn, too slow!
    (1)
  6. 06-03-2015 06:03 AM #6
    Rhas
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    Quote Originally Posted by Rhas View Post
    I tried calling Sony support and they said that the store is being upgraded all day every Tuesday so that could be interferring with what we are seeing and they commented to try it later after the PSN store maintenance is over.

    Also, they verified that I had A realm reborn listed under my account for the PS4.
    Posted this in another thread as well
    (0)
  7. 06-03-2015 06:06 AM #7
    KaerisKlyne
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    h, my mistake for not seeing it then, thank you everyone!
    (0)
  8. 06-03-2015 06:34 AM #8
    Amelia_Pond_Behemoth
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    Didn't see the reply either. Thank you for the posts.
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