GM Feedback

[EveK]

Overall, most I've worked with have been friendly and helpful. Today is not going so well, though.

Ticket 4943123: I report a bad name.

1st response: "...we found you were unavailable..."

I reply noting that I was available the whole time (I never got a /tell) and that I was just replying to make the notification stop erroneously blinking (since it still blinks even after clicking "Close")

2nd response: "...We understand that it is frustrating to have these types of advertisements sent to you, since RMT can be..."

I reply again, pointing out that I use the web site to report RMT stuff directly to the special task force (and thus have not used the support desk to report any RMT in a very long time) and that the only reason I was replying was to make the notification stop blinking (which was now blinking again thanks to this reply to my reply).

3rd response: "...We understand that it is frustrating to have these types of advertisements sent to you, since RMT can be..."

[Lemuria]

It's not a GM, it's a standard response sent for all RMT queries. Incidentally, to make the notification vanish is a PITA at the moment. You're supposed to 'close' the report by reading the response and clicking close, but it only works half the time.

[Canadane]

but it only works half the time.

Oh good I haven't been the only one with that issue. I've even sent a report about being unable to close a report once!