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  1. #1
    Player
    EmiriiMei's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    13
    Character
    Emirii Mei
    World
    Hyperion
    Main Class
    Archer Lv 74

    After Some Occurrences, Game Will Not Accept Input From Mouse & Keyboard Anymore

    So this has been going on for quite some time. I find the login/logout process a bit annoying so I leave my character online a lot. Sometimes after coming back on from overnight, mouse and keyboard inputs will not work. Nothing in the game is clickable. I've tried the software keyboard, different mice, keyboards etc. The only input the game will accept is from the game pad.

    Sometimes this happens if monitors accidentally switch resolutions, or the computer goes into lock mode. The odd thing is ALT+Tab still works from in game allowing me to tab out of the game.

    Sometimes this also happens when I receive 9001 and 9002 error codes or otherwise get kicked back into login screen. This is especially frustrating when I am in dungeons etc where people are waiting on me and I am forced to force-close my program and completely re-login to get back into the game. Usually I get kicked before I can fully get back on. :/

    This is happening on two different computers! I have a custom built desktop and a Microsoft Surface Pro 2. Programs are very different from one another because they are used for different purposes, except share that I do switch FFXIV on either/or of them often.

    Computer #1 (Custom):
    Windows 7 Professional
    Intel i7-4770k 3.50ghz
    8GB Ram
    NVIDIA GeForce GTX 760

    Computer #2 (Microsoft Surface Pro 2):
    Windows 8.1 Professional
    Intel i5-4300U 1.90ghz
    4GB Ram
    Integrated Graphics (Intel)

    I end up having to force close FFXIV if I don't have my gamepad handy.

    This is about the 500th time this has happened, I searched the forums and didn't see much anything else about it. Am I really the only one with this terrible issue? And why on two very different computers?

    Thanks for any advice/solutions.
    (0)

  2. #2
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Likely power management is taking them offline. Disable the low power states to see if it keeps them connected to XIV... it doesn't always recover input devices.
    (1)

  3. #3
    Player
    EmiriiMei's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    13
    Character
    Emirii Mei
    World
    Hyperion
    Main Class
    Archer Lv 74
    I looked in my power settings and I've noticed "USB Selective Suspend Setting" was enabled on both computers. I have disabled it, we'll see what happens! Thanks!
    (0)