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  1. #1
    Player
    Unamed's Avatar
    Join Date
    Jun 2014
    Posts
    14
    Character
    Kilia Corvinos
    World
    Mateus
    Main Class
    Conjurer Lv 50

    Login Restriction are too narrow

    Hello, I understand why you place those restriction to accept a login and ask for us to change the password, but as it's now it doesn't serve any propose since it's so narrow that I need to change my password EVERYTIME I need to log in, and for that reason I even created password alike so I can remind then.


    if your goal is to keep our safety, don't ask for us to change EVERY log in but only when something happens.


    I know this isn't a bug, but there's no sugestion thread, so I thought this would be the best place to fit this post.
    (0)

  2. #2
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    If you are having to continually reset your password, it is likely one of two things are happening--you are logging in under a different IP address, or someone else has been trying to.

    May want to look into the one-time-password options--free smartphone app or the $10.99USD/1099 Crysta physical token. Either one bypasses that IP security check.
    (0)

  3. #3
    Player
    Unamed's Avatar
    Join Date
    Jun 2014
    Posts
    14
    Character
    Kilia Corvinos
    World
    Mateus
    Main Class
    Conjurer Lv 50
    How I'm supposed to keep one IP address if it's my ISP that gives me one? And as far I know to ask for a fixed IP is to expensive to fix just this problem.
    It's not someone else trying to get into my account since I never got an e-mail I hadn't been forced by my own try to enter the game.


    Thx for your reply
    (0)

  4. #4
    Player
    Woggers's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    377
    Character
    Aldoric Firepeak
    World
    Adamantoise
    Main Class
    Scholar Lv 60
    Easy fix for this. Download the OTP for your smart phone, this is frre. Or by the physical key for 10-11 USD. This will stop them from suspending your account, plus give you a aetherite that you can select that will let you teleport there for free! Just for protecting your account! F YEAH!
    (0)

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