Hi,

I have decide to pre order window collection edition - digital version - from square enix online store and I honestly, thought It'll be fine for me to pre order from this website because it is 'square enix' which is FFXIV is under square enix.

And I have gotten the code for pre order bonus and I follow the instruction for 18 letters codes and then I came up to this message

"This code is not valid for your region. Login with a Square Enix account belonging to the correct region"

Now I am worried about the money I have spend on Heavensward collection edition - window digital version- and I would not able to use it?

Help would be much appreciate, thank you for your time to read this

Kind regards,

Shift