Hi folks,

I am having issues with my gf's ps4 copy of the game. Starting off, I got the game via Gamestop, new but opened...yea. Inside the case, was 1 12-digit code. I entered the code and got everythign downloaded.

My gf today is trying to log in and its not letting her play, something about no game registered. She has created her SE account via mog station. Is there a step that we are missing?

History:
I bought the PS4 version for myself then added the Windows version so I can play on me laptop with her playing on the PS4. Our end goal, we want to play together on the same server and such.

Any help would be appreciated