Error 10105 or 90002 -- Preventing Logging into the Game

[Crusher14]

12 hours later, still can't log in... I wanna play!

[SananMasa]

Had a chat this morning, here is my log:


" Agent Jordan: Thank you. We will be sure to forward this information to the SE Recovery Team in hopes that a solution may be found as soon as possible. We appreciate your continued support and patience. We ask that you please stay posted on the Lodestone for further news and updates regarding this known issue.
You: I have worries about this issue
You: apparently in the past this issue has caused people to lose their character completely - having to start over...
You: at lvl 1... is that possible here...
Agent Jordan: No, this just seems to be a technical issue with the servers. It appears that there was a scheduled maintenance on a few servers last night, and it has caused some issues with many users. We sincerely apologize for this inconvenience and we ask that you please remain patient as we strive to work a solution for our users.
You: okay... do you have any sort of time expectancy...? hours ? days? weeks?
Agent Jordan: The recovery team is currently working to solve this issue as soon as possible, and once the issue has been resolved, it will be posted on the Lodestone site. Unfortunately, we do not have an ETA on how long the recovery process will take to complete. But we ask that you please remain patient and stay posted on the Lodestone for further updates.
You: okay ty"


Apparently they are working on it, slowly.

[JetKoenig]

Thank you for taking time to call them personally. At least they acknowledged the problem and took responsibility.

[SananMasa]

yeah, they did say it was their fault and they were working on it. Someone didn't turn off the server when they did server maint, so this happened.