Error 10105 or 90002 -- Preventing Logging into the Game

[Kasin971]

Friend entered Haukke Manor last night and was booted out with error 10105, now she cant log on to her main but she can log on to alts just fine. Hasn't been able to log on since last night.

Name: Peachy Peach
World: Brynhildr

[DoctorRockzo]

i was in that instance and im also locked out since last night!

[Algol]

Meow. Well. Im not sure if getting the pony last night was worth being locked out of the game xD Theres supposed to be another server take down later today. Maybe when they reset the servers it will also reset our characters out of the striking tree? One can only hope D:

[Zhai]

Same here, stuck in the Howling Eye on Excalibur ;-;

[Kotee]

Oh, no! Too much Kupo!!??

[Teloset]

Would be nice to have some kinda "official" word from SE or Devs.
12 hours now, locked out of game I really want to play.

[BluuManchoooooo]

Got dc last night around 930pm after finishing Copperbell mines. Haven't been able to log in again. I just came back to game yesterday. Boooooooooo

[Crusher14]

12 hours later, still can't log in... I wanna play!

[SananMasa]

Had a chat this morning, here is my log:


" Agent Jordan: Thank you. We will be sure to forward this information to the SE Recovery Team in hopes that a solution may be found as soon as possible. We appreciate your continued support and patience. We ask that you please stay posted on the Lodestone for further news and updates regarding this known issue.
You: I have worries about this issue
You: apparently in the past this issue has caused people to lose their character completely - having to start over...
You: at lvl 1... is that possible here...
Agent Jordan: No, this just seems to be a technical issue with the servers. It appears that there was a scheduled maintenance on a few servers last night, and it has caused some issues with many users. We sincerely apologize for this inconvenience and we ask that you please remain patient as we strive to work a solution for our users.
You: okay... do you have any sort of time expectancy...? hours ? days? weeks?
Agent Jordan: The recovery team is currently working to solve this issue as soon as possible, and once the issue has been resolved, it will be posted on the Lodestone site. Unfortunately, we do not have an ETA on how long the recovery process will take to complete. But we ask that you please remain patient and stay posted on the Lodestone for further updates.
You: okay ty"


Apparently they are working on it, slowly.

[JetKoenig]

Thank you for taking time to call them personally. At least they acknowledged the problem and took responsibility.